PBC COURSES
Digital Product & Refund Policy
Information about PBC Courses, downloadable digital resources and bundles, including access issues and refund requests.
Before a purchase
Use the free preview and product description to check the resource and bundle contents. Buy now links open Stripe-hosted checkout. Protected PDF access is currently granted separately after purchase.
Problems with a file or access
Email Sales@pbccourses.com with “PBC Courses order” in the subject, the product name, the purchase or access email and a description of the problem. Do not email payment-card details. We can investigate file and access issues.
Refund requests and rights
Contact us if a file is faulty, inaccessible or not as described. We will consider the issue and your applicable statutory rights. We do not state that downloading automatically removes cancellation rights; the required information and express consent must be handled before immediate digital delivery.
Policy details awaiting confirmation
The legal trading entity and postal address, checkout terms, tax treatment, retention periods and service-provider list still need owner confirmation. Review and complete these details for current online sales.